Chatbot

Spreading Chatbot Love to your Customers

Spreading Chatbot Love to your Customers What are Chatbots? A chatbot is a program that is used to respond to personal queries and messages on the internet instantly. They are designed to engage and respond to incoming messages automatically. Customer service Chatbots can be programmed to adapt and react adequately to fit the specific message. […]

How is Chatbot different and beneficial from Live chat?

How is Chatbot different and beneficial from Live chat? Nowadays people need instant and crisp answers for their query. Whether in real life or on the internet, they prefer immediate answers to their questions. Creating a good impression is a must in business. Every interaction matter, if you miss one crucial opportunity, the customer might […]